Cases
A case opens when a plot’s evidence comes back withheld or a watch raises an alert. Everything done on it is kept in order, from the first note to the outcome, so you can show an authority the record behind a statement.
For the compliance and sustainability teams at operators and traders who work flagged plots.
- Opens on
- A withheld finding or an alert
- Record
- Append-only
- Exports
- Case PDF, evidence pack, audit CSV
01 · The order
What you send, and what comes back
You send
- Nothing extra. Cases open from your register and your watches
- Attachments as you work: a reading, a title document, a field visit report
You receive
- One open case per plot, opened automatically, with a button to bring in earlier withheld plots
- Status, assignee, due date, notes and attachments, with an outcome and a note at close
- An append-only record: nothing on a case can be edited or removed afterwards
- A case record PDF, an evidence pack and a share link for each case
- An audit trail across the workspace, with a CSV download
02 · How it is read
From the open archive to the record
- 01
Cases sit on top of the plot evidence. They add no new reading; they keep the work done on a plot in one place.
- 02
A supplier request can be sent from a case, and what the supplier returns is written into the case record.
More in EUDR and forestry
Plot evidence
One evidence document per plot: what the open record shows stood on the ground in each dry season before the cutoff.
Archive imagery review
For plots the open record could not settle, a named reader files a dated reading of a sub-metre scene from before the cutoff.
Supplier requests
Ask a supplier for boundaries, planting records or a land title through a link that needs no account, and import what comes back.
Shipments and statements
Group the plots behind a consignment, get the shipment report, and export the statement in the Information System’s field order.
Evidence pack and share links
Hand one plot’s evidence to a buyer, a platform or an auditor: a PDF and ZIP pack, and a revocable link that needs no sign-in.
Storm stand record
After a storm, a dated record of every stand, ranked by where to send a drone or a forester first.
Send us ten flagged plots
Send the boundaries of ten plots your screen flagged. The record comes back within 48 hours as a PDF with the layers, each plot with its finding or its reason and next step.
